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CRM

CRM Customer Relationship Management

CRM, also known as Customer Relationship Management, is a technology that manages all customer and potential customer relationships and interactions within your company. The customer relationship management software we provide can help enterprises organize customer resources. It is a software that stores customer contact information such as name, address, and phone number, and can track customer activities such as website visits, phone calls, and emails. Assist enterprises in managing and maintaining customer relationships, increasing interaction with customers, improving customer service quality, and completing more transactions.

Why is customer relationship management important?

CRM customer relationship management system can assist you in streamlining management processes to save manpower and focus on daily business.
The key account management system helps you discover more business opportunities, achieve more transactions, maintain more customers, and develop your business.
The management system stores all customer information, which not only helps you manage customer resources, but also ensures that the content of your conversations with customers will always be kept private, and timely access to the latest information related to customers and business.
According to customer reports, customer relationship management systems have helped businesses increase their sales turnover by 26%, customer satisfaction by 26%, and sales opportunities by 32%.

What can a customer relationship management system do?

Customer Management

 

Proactively track and manage customer information.

Simplify operations

 

Through the CRM customer management system, you can simplify repetitive operations, focus on customer maintenance, and capture business opportunities.

Collaborative Office

 

Collaborate with other team members through any device to maintain customer relationships.

Maintain customers

 

Provide professional insights and advice on maintaining customers in real-time.

Customer Demand

 

Enterprise customer management software can intelligently capture customer emails and timely understand customer needs.

Personalized customization

 

Growing together with the enterprise, you can expand and customize the functionality of the customer management system at any time.

Customer Relationship Management Platform Using Cloud Computing Technology

Cloud (or cloud computing) means that an application is uploaded to the Internet, and users can run the application on any intelligent device through a browser.
The customer resource management system runs in the cloud, and you do not need to purchase any hardware or software when using the system. Compared to traditional desktop software, cloud applications are buy and use, eliminating the process of purchasing, installing, debugging, and maintaining, saving users time and costs.
The customer relationship management system running in the cloud has unlimited capacity, so you don't have to worry about running out of resources.

Obtain more business opportunities, complete more transactions, and process them more quickly

What can a customer relationship management system do for you?

The enterprise customer management system allows you to interact with customers in a new way, helping you build more meaningful and lasting customer relationships, better understand customer needs, identify and capture new business opportunities, help customers solve problems faster, and truly achieve customer-centric. The customer management system provides users with unprecedented sales data view reports, integrating sales management, customer service management, online marketing plans and other data into one and visualizing them, allowing you to grasp all information at a glance. The CRM system will provide assistance to your business, improve products and services, and ultimately increase company profits.

Enhance customer loyalty, persistence, and satisfaction

Supervise your business anytime, anywhere